Frequently Asked Questions

We use FSC®-certified, sustainably sourced teak to produce our cutting boards. Teak is a premium hardwood known for its durability, natural resistance to moisture, and rich, beautiful grain. By choosing FSC-certified teak, we ensure that our wood comes from responsibly managed forests that provide environmental, social, and economic benefits.

No, each board is handcrafted and made from uniquely grained teak wood, so natural variations in color, pattern, and texture are to be expected. These differences are part of what makes every board one-of-a-kind and a true reflection of the natural beauty of the wood.

Yes, our cutting boards are fully reversible, giving you two usable sides for added convenience and extended durability.

While plastic boards are common, teak offers superior performance and sustainability. Teak is a durable hardwood with natural oils that make it resistant to water, bacteria, and warping, unlike plastic which can scar easily and harbor bacteria in deep knife grooves. Additionally, teak is gentle on knife edges, helping to preserve sharpness, and being FSC-certified, it comes from responsibly managed forests—making it a more eco-friendly, long-lasting alternative to plastic.

Yes, all our products are 100% food safe. Each cutting board is finished with food-grade mineral oil, which is non-toxic, odorless, and tasteless. This oil deeply penetrates the wood to protect it from moisture and bacteria without affecting the flavor or safety of your food. We avoid any harmful chemicals or finishes, ensuring your board is completely safe for everyday food preparation.

Yes, all our boards are pre-finished by hand using food-grade mineral oil to protect and condition the wood. Each board is carefully handcrafted and treated to ensure it's ready for immediate use while highlighting the natural beauty and grain of the teak. We recommend regular re-oiling to maintain the finish and longevity of your board.

Yes, teak naturally deepens in color as it ages. When freshly finished, teak can appear golden or even slightly orange, but with regular use and maintenance—especially with food-grade mineral oil—the wood will gradually develop a richer, warmer brown tone. This natural aging process is part of teak’s charm, showcasing its unique grain and character over time.

Yes, you can chop raw meat on wooden cutting boards—including teak, which is naturally resistant to moisture and bacteria. To keep things hygienic, it's important to wash the board thoroughly with hot, soapy water after use and let it dry completely.

Our cutting boards are expertly handcrafted in Indonesia in collaboration with skilled local communities, using sustainably sourced FSC-certified teak. We proudly ship directly from Canberra, Australia, ensuring quality control and timely delivery while supporting ethical and sustainable production practices.

Orders typically ship within 2–3 business days, excluding weekends and public holidays. Once dispatched, you'll receive a confirmation with tracking details so you can follow your order’s journey to your door.

We ship anywhere within Australia, ensuring our cutting boards can be enjoyed in homes across the country.

Shipping costs are already factored into the price of your order, so there are no hidden or additional fees at checkout.

When you purchase from us directly, you’re supporting an eco-conscious, social-enterprise Australian business committed to sustainability, fair-trade practices, and high-quality craftsmanship. Unlike large marketplaces, your purchase helps empower local communities, promote responsible forestry, and reduce environmental impact—making your choice meaningful beyond just the product itself.

No, we do not offer custom designs or engraving at this time.

If your product arrives damaged, please reach out to us immediately so we can assist you with a replacement or solution as quickly as possible.

Yes, we offer a one-year warranty on our cutting boards under our terms and conditions. We will gladly replace any boards found to be defective to ensure your complete satisfaction and confidence in our products.

We offer a 30-day return window from the date of purchase. If you’re not completely satisfied with your cutting board, you can return it within this period for a refund or exchange, subject to our terms and conditions.

Unfortunately no, final sale items, as well as purchases made using promotional codes or gift cards, are not eligible for returns or exchanges.

Your satisfaction is important to us! If you’ve purchased an item recently and it goes on sale shortly after, please reach out to us, and we will do our best to assist you with a price adjustment.

FSC® stands for the Forest Stewardship Council®, an international nonprofit organization that promotes responsible management of the world’s forests. Products certified by FSC® come from forests that are managed sustainably, ensuring environmental protection, social benefits for workers and communities, and economic viability. Choosing FSC®-certified wood means supporting ethical forestry and helping to preserve forests for future generations.

We partner with TREES4VILLAGES who work with local communities in Indonesia to plant, grow, and responsibly harvest teak, ensuring fair-trade practices and legal sourcing at every step. This partnership supports sustainable livelihoods and environmental stewardship, so you can trust that our wood is both ethically and legally sourced.